Frequently Asked Questions

General Questions

What areas do you serve?

We proudly serve Fayetteville, NC and surrounding communities within a 30-mile radius, including Hope Mills, Spring Lake, Raeford, Eastover, Linden, Aberdeen, and many more. Not sure if we serve your area? Give us a call at (910) 729-1612 and we'll let you know.

How long have you been in business?

Raps Remodeling has been serving the Fayetteville area for over 15 years. We've completed 500+ projects and maintain a 98% client satisfaction rate.

Are you licensed and insured?

Yes, we are fully licensed and insured. We carry general liability insurance and workers' compensation coverage to protect both our team and your property.

Services & Projects

What types of remodeling projects do you handle?

We specialize in kitchen remodeling, bathroom renovations, home additions, flooring installations, and exterior work including roofing, siding, decks, and patios. Whether it's a single room or a whole-home renovation, we can help.

Do you handle permits and inspections?

Yes, we handle all necessary permits and coordinate inspections as required by local building codes. This is included in our project management services.

Can you work with my design ideas?

Absolutely! We love bringing your vision to life. Whether you have detailed plans, inspiration photos, or just a general idea, we'll work with you to create a design that fits your style and budget.

Process & Timeline

How long does a typical kitchen remodel take?

A full kitchen remodel typically takes 4-8 weeks, depending on the scope of work. Minor updates may take 2-3 weeks, while extensive renovations with structural changes can take 10-12 weeks. We'll provide a detailed timeline during your consultation.

What's your project process?

Our process includes: (1) Free consultation and site visit, (2) Design and estimate, (3) Contract and scheduling, (4) Construction with regular updates, (5) Final walkthrough and approval. You'll have access to our customer portal to track progress throughout.

Will I be able to stay in my home during the remodel?

In most cases, yes. We work to minimize disruption and can often section off work areas. For major renovations, we'll discuss the best approach during your consultation.

Pricing & Payment

Do you offer free estimates?

Yes! We provide free, no-obligation estimates for all projects. We'll visit your home, discuss your goals, and provide a detailed written estimate.

What payment methods do you accept?

We accept cash, checks, and all major credit cards. Payment schedules are typically structured as: deposit at contract signing, progress payments at key milestones, and final payment upon completion.

Do you offer financing?

Yes, we work with financing partners to offer flexible payment options. Ask us about financing during your consultation.

Warranty & Support

Do you offer warranties on your work?

Yes, we stand behind our work with a comprehensive warranty. Workmanship is covered for one year, and materials carry manufacturer warranties. We'll provide full warranty details in your contract.

What if I have issues after the project is complete?

We're here for you even after the project is done. If you experience any issues, contact us through your customer portal or call us directly. We'll address any warranty-covered items promptly.